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Customers in need of extra care

Help if you are experiencing financial difficulty or difficult personal circumstances.

We know our customers may need support in different ways, at different times in their lives. Here is how we can help if you, or someone close to you, is in need of extra care.

Financial hardship

Experiencing financial difficulty and worried you can't pay?  Let us help you get back on top of things.

Domestic and family violence

Help in protecting or strengthening your financial independence and managing your finances safely.

Living with dementia

Helping Australians living with dementia remain financially independent for as long as possible.

Protecting you from financial abuse

Help if someone manipulates your financial decision-making, or misuses or controls your money.