• Comprehensive Credit Reporting (CCR)

    CCR enhances the credit reporting system that’s already in place by allowing for the exchange of additional information between credit providers and credit reporting bodies to provide a more complete picture of someone’s credit history.

    Previously a credit report contained information such as credit enquiries, default information,  and serious credit infringements if applicable to an individual's credit history. The additional information shared for CCR includes account open and closed dates, types of credit, credit limits and up to 24 months of repayment history information. 

    Credit history information Existing reporting CCR
    Account open dates   Y
    Account closed date    Y
    Type of credit   Y
    Credit limits   Y
    24 months of repayment history information   Y
    Credit enquiries Y Y
    Defaults Y Y
    Serious credit infringements (e.g. fraud or deliberately evading your obligations) Y Y

    Customers with a RAMS home loan will see a change to their credit report with the inclusion of comprehensive credit information for that account by September 2019.   Repayment history will show back to April 2018.

    CCR recognises people who display good credit management and consistent, timely repayments. This means it’s more important than ever to repay your accounts on time so this appears favourably on your credit report. 

    Please visit CreditSmart.org.au for further information on CCR. 

    If you have a question about RAMS account information on your credit report please contact us.  

    If you’re having trouble making your repayments, we can help. Please contact the RAMS Hardship Assist Team on 1800 143 075 - operating hours 8.30am – 6.00pm (AEST) Monday to Friday for a confidential conversation about your situation.