Local RAMS small business owners, Leon Owen and Charles McCowen took home the Marketing Hero Award at the annual RAMS National Franchise Awards 2014 for their ongoing contribution to and support of their local community. Principals of RAMS Home Loan Centre Toowoomba, Leon and Charles accepted the prestigious award for a second consecutive year, at the RAMS National Conference gala dinner held on Friday 29 August. "I am proud to be a small business owner in my home town of Toowoomba and to be able to help so many locals realise the great Australian dream of home ownership. "Since we opened the doors to the RAMS Home Loan Centre in Toowoomba in June 2012, we have prided ourselves on being and staying connected with the local community - supporting many local events and programs to help give back to the community," said Leon Owen. "This award is great recognition for the hard work and commitment we strive to achieve every day. Seeing customers purchase their first home or investment property, and the smiles on their faces is why we come to work each day," he said. Speaking at the awards dinner, RAMS CEO, Martine Jager congratulated Leon and Charles for their passion for their local community. She also acknowledged the massive contribution made by Leon's former co-Principal, the late Bunty-Ann Gebbett. "Bunty was a very important part of the fabric that is RAMS Toowoomba. As a relatively new franchisee, Bunty exemplified the values of RAMS, which is why we are thrilled to introduce the inaugural Bunty-Ann Gebbett Rookie Award," said Ms Jager. Taking out the Bunty-Ann Gebbett Rookie Award, formally known as the RAMS New Franchise of the Year Award, were newcomers, Robert and Rachel Slekenics from RAMS Home Loan Centre Adelaide North. Ms Jager went on to congratulate the RAMS Toowoomba team for their outstanding performance in developing a localised marketing campaign that clearly promotes the RAMS proposition as a leader in the Australian home loan market. "Leon and Charles' commitment to supporting their community and going above and beyond to provide excellent customer service is a winning combination, making the Toowoomba team highly deserving of the Marketing Hero Award," she said. Local home buyers in Toowoomba and surrounding areas benefit from the face-to-face personalised service, with easy access to award-winning RAMS home loans. They also receive the peace of mind of being guided through the home buying process by local experts who truly care about their individual situation. Mr Owen said: "It's very simple. We are here to provide our customers with the best home-buying experience possible and help make it easier for customers to move into the home of their dreams sooner." "This is our own business and our success depends entirely on the hard work we put in to make sure our customers are totally satisfied. We want people to come back to us time and time again for their home loan needs," he said.