RAMS Financial Group Pty LtdLocked Bag 5001Concord West, NSW 2138Australia
1300 656 728
Mon–Fri 8am–8pm, Sat–Sun 9am–5pm (AEDT)
If you're overseas please call +612 9647 6967
For journalists only:
Westpac Media Relations can’t assist with customer account queries or advertising enquiries.
At RAMS we welcome your suggestions, compliments and complaints as an opportunity to improve our service, provide feedback to our staff and put things right when we have let you down.
The Translating and Interpreting Service (TIS National) can help if English is not your first language, and you require the services of an interpreter to speak with RAMS about your home loan.
Our Telephone Banking Service can arrange for an interpreter to help you with your call should you prefer speaking in another language, subject to availability of translator(s). Simply ask our bank staff for an interpreter when you call us on 13 RAMS, that’s 13 7267.
希望使用英語以外的其他語言？我們可以幫助您。如果您希望用Cantonese（粵語）通話，只要有可能，我們就會安排口譯員幫您打電話。您在打電話13 72 67（也就是13 RAMS）時，只要請銀行工作人員幫您安排口譯就行了。
希望使用英语以外的其他语言？我们可以帮助您。如果您希望用Mandarin（普通话）通话，只要有可能，我们就会安排口译员帮您打电话。您在打电话13 72 67（也就是13 RAMS）时，只要请银行工作人员帮您安排口译就行了。
زبانی غیر از انگلیسی رل ترجیح میدهید؟ ما میتوانیم کمک کنیم. سرویس خدمات بانکی تلفنی ما میتواند ترتیبی بدهد که یک مترجم، در صورت در دسترس بودن، در تلفن زدنتان به شما کمک کند. فقط کافی است که وقتی به 13 RAMS، یعنی شماره 13 7267 تلفن میزنید به کارکندان ما بگویید که مترجم میخواهید
If you’re interested in a new RAMS home loan, we can put you in touch with your local RAMS Home Loan Specialist.
If you are an existing customer and your query is about your home loan or deposit account please call 13 RAMS, that’s 13 7267, Mon–Fri 8am–8pm, Sat–Sun 9am–5pm (AEST) for identification and security purposes.
If you have a general enquiry, please complete the form below and our customer service team will contact you via email.
By submitting this form you acknowledge that you have read and accept the privacy statement below.
We respect your privacy: If you do not wish to receive any further marketing communication from us, please notify us by writing to RAMS Privacy Officer, Locked Bag 5001, Concord West, NSW 2138, or call us on 13 7267 or visit a RAMS Home Loan Centre.
Yes I would like RAMS and its franchisees to keep me informed about products and services, including via email.
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Would you like RAMS and its franchisees to keep you informed about products and services including via email?
Please call 13 RAMS that’s 13 7267 and a RAMS Mobile Home Loan Specialist will give you a call and come out to discuss your home loan needs with you.
If you’d like we can call you back. Just click on the ‘Have us Call You’ button, enter your number and we’ll be in touch soon.
Alternatively, you can try submitting a different region or postcode.
Enter your full phone number below and a RAMS Consultant will call you back at the time of your choice.
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