Information for our customers
Find out how you can manage your accounts, discover some of the features and options available on your home loan, and check out other useful information.
myRAMS
Managing your home loan accounts has never been easier with myRAMS. Access your RAMS home loan 24 hours a day, 7 days a week; wherever you have internet access.
Support
We know our customers may need support in different ways at different times in their lives. Whether it’s financial hardship, a difficult domestic situation or health problems. if you need a little extra care, we can help.
Find out more about our product features
Parental leave
Defer principal and interest repayments for up to six months while you’re on parental leave with a Full Feature Home Loan.
Important information
Comprehensive credit reporting
CCR provides a more complete picture of consumers’ credit history. As part of CCR, RAMS is required to share your account information with the credit reporting bodies.
Insurance
RAMS Home & Contents and/or Landlord insurance products are no longer available. Existing insurance policy holders will remain covered until their next expiry date that falls after 30 June 2026.
myRAMS
Managing your home loan accounts has never been easier with myRAMS. Access your RAMS accounts 24 hours a day, 7 days a week; wherever you have internet access.