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For home loan help, get on the horn.

13 RAMS can offer more home loan support.

We understand that you might be wondering where you should turn for assistance regarding your home loan when your RAMS Home Loan Centre has permanently closed.

We have a dedicated team of home loan specialists ready to lend a hand, whatever support you might need.

Simply call 13 RAMS, that’s 13 7267, Monday to Friday 8am – 8pm, Saturday to Sunday 9am – 5pm (AEST) (excluding NSW public Holidays) to speak with our team.

The 13 RAMS team can offer direct help with:

Organising a loan increase to help renovate or relocate.

Switching the interest type on your loan.

Gaining greater repayment flexibility by changing or extending the duration of your loan.

Modifying the borrowers responsible for the loan if your personal circumstances change.

Re-securing your loan to a different property if you sell or move.

Converting to a new home loan product.

More services are available through myRAMS*.

Register for myRAMS to quickly and easily tick off your home loan basics on the app – anytime, anywhere. You can use myRAMS to:

  • Check your balances
  • Make payments and transfer funds
  • Update your details
  • Manage your security
  • Download statements and interest summaries.

Download the myRAMS app via the App Store or Google Play Store.

download from google play image download from apple store image


Need a hand registering? Call 13 RAMS, that’s 13 7267. Make sure you have your Customer ID handy.

Things you should know:

Credit criteria, fees and charges apply.

*Read the terms and conditions and important information for myRAMS at rams.com.au before making a decision and consider whether the product is right for you. Not available to companies or trusts. Internet and mobile access is available where software and devices are compatible.

All Applications are subject to credit assessment, eligibility criteria and lending limits. Terms, conditions, fees and charges apply. Information provided is factual information only, and is not intended to imply any recommendation about any financial product(s) or constitute tax advice. If you require financial or tax advice you should consult a licensed financial or tax adviser.

iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google Play is a trademark of Google LLC.