Manage your home loan, savings and everyday accounts online with myRAMS
Your security is important to RAMS. If you believe your myRAMS Internet security has been breached or is at risk, or you have lost your mobile with myRAMS mobile enabled, please contact RAMS immediately on 13 7267.
RAMS can be contacted between 7:00 am and 11:00 pm (AEST) 7 days a week. If you're calling from outside of Australia, please call us on +612 9647 6967.
If you’d like to learn more about security and ways to protect yourself online, please visit myRAMS Frequently Asked Questions.
To keep your information secure, we recommend that you update your password regularly so that it makes life difficult for would-be attackers or fraudsters.
Change your password by selecting from the left hand navigation, 'Change My Password'. Here you'll be sent a one time password to your
mobile phone which you’ll need to enter.
You’ll then be asked to enter your existing
password, a new password and a confirmation of your new password.
The process listed below is exactly the same if you need to change your password for 'Login Password' and 'Pay Anyone Password'.
Steps you need to take:
Step 1. Enter your current/existing password
Step 2. Enter your new password
Step 3. Enter you new password again to confirm this is correct
Step 4. Click on the 'Submit' button to change your password
Step 5. On completion you'll be automatically directed to a new screen that will let you know that you've completed the change of password correctly.
'My Online History' will show you when you've accessed myRAMS Internet.
If you're worried about your security, it's good practice to take a look at this section when you log into myRAMS to make sure that the entries listed correlate with the times you've accessed myRAMS Internet.
In myRAMS Internet you can also check whether your BPAY® payments have been paid.
Do a search by entering in a date range or selecting dates by using the calendar (click on the calendar icon to access). Then click on the 'View' button.
On this page, you'll see:
If the times or actions don't match call RAMS immediately on 13 7267.
®Registered to BPAY Pty Ltd ABN 69 079 137 518
With myRAMS, SMS Security is mandatory to make certain changes including:
If you've already registered for SMS security, your mobile number should appear on the SMS Security page. To register for SMS Security, please call us on 13 RAMS that's 13 7267 between 7.00am and 11.00pm (AEST) 7 days a week. If you're calling from outside of Australia, please call us on +612 9647 6967.
Identity theft is on the increase in Australia. It can take many forms, from your entire identity being used to open accounts, obtain loans, and conduct other illegal activities.
Here are some simple strategies to help protect your financial identity:
Security code uses your mobile phone to confirm certain transactions via text
message when transacting using myRAMS. It's quick, simple and provides you with
increased security, free of charge.
Updating your operating system on a regular basis is the first line of defence
in keeping your computer secure. Updates (see if they can be
automated) help prevent data loss, viruses and other potential risks. Microsoft Windows and Apple Mac OS
are the most common operating systems.
3rd party security software could be considered. The links below are
provided for convenience and do not represent endorsement by RAMS.
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Please call 13 RAMS that’s 13 7267 and a RAMS Mobile Home Loan Specialist will give you a call and come out to discuss your home loan needs with you.
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